BGGE Web Design FAQ

Understanding. I work with you to understand the needs of your business and target audience to ensure that the website I build will meet those needs. I'll explain my recommendations in detail and won't try to sell you features you don't need. From the beginning, I'll coach you on how to grow your new online business. And if you are not too computer savvy, I'll train you how to use your hosting company's control panel so that you can eventally perform your own website maintenance.

After building sites for a few family members and friends, I started receiving requests from their customers and associates.  So responding to these requests and the encouragement of webmasters from my business networks, I launched  BGGE Web Design in December, 2007.

Not all website builders are as easy and user-friendly as they claim.  These WYSIWYG (What You See Is What You Get) or drag & drop editors claim to allow you to quickly design and post a web site without writing a line of HTML code.    However,  many produce some unexpected results that can only be corrected using an HTML editor and others have limited functionality.  In general they often work  great for small or uncomplicated sites.  But if you are not able to create the type of website that you need, then what is the point? 

One of the purposes of BGGE Web Design is to jump start your online business.  By figuring out your website builder's idiosyncrasies, I'll shorten the learning curve for you and teach you what HTML  coding you need to know.    

In general, the time frame is determined by the size of your web site, the complexity of your site design, and my current client design schedule.

Each project is different. The most common delay in the creation of a site is waiting for the client to send their content (i.e. outline, brochures, business cards, pictures, logo, etc.). That is why you are asked to submit your content within 10 days.

Once you have submitted your text & files , your website mockup is normally ready for approval in 3 to 7 business days. From the time of our initial telephone consult to launch, and allowing for revisions, small websites will take about 2 weeks to complete.

You will need a domain name, a hosting company, a web designer, and a good web counter & tracker to evaluate your website hits. 

Since a domain name reflects your business or personal identity, choose it wisely. If the name you want is not available, even more thought should be given to it because an ill-chosen name may result in your customers not finding you and/or lost sales. For Tips on Choosing a Good Domain Name

Yes, BGGE Web Design reserves the right to correct grammar, misspellings, and sentence structure unless it is purposely presented to make a point.  I will also populate the page content with keywords for search engine optimization purposes.  In either case, you have final approval rights.

You are allowed two images for every page ordered.  They may be allocated to the body, header, photo album, or any page that your want.  Graphical image formats and size may be limited by your hosting plan.   As a rule of thumb, your jpeg or gif images should not be larger than 640x640 pixels.    Charges apply for uploading additional images and extensive custom editing. 

Yes, multimedia files for audio, video, forms or instruction guides for visitors to print or download, and almost any other file format are allowed. However, what type, how they will be displayed, and the file size limits are dependent on the hosting plan you use. Normally, BGGE Web Design will add them to your site at no additional charge per page usless we have to modify or furnish the file.

Your basic business information, product images and descriptions, store policy, return policy, etc.

No.  However, those sites that carry the link will have a reciprocal link from one of BG&G Enterprises pages and/or directories.  This helps increase search engine ranking for both parties.  However, BGGE Web Design reserves the right to remove or ask you to remove the link in the event that you alter your website content  that is pornographic, offensive, or discriminating to individuals or organizations.

In general, *Administrator - Somebody who has access to all the administration features *Editor - Somebody who can publish and manage posts and pages as well as manage other users' posts, etc. *Author - Somebody who can publish and manage their own posts *Contributor - Somebody who can write and manage their posts but not publish them *Subscriber - Somebody who can only manage their profile Note - Some Plugins might change Roles and Capabilities.

Website revision requests, documentation, progress notes, & invoice receipts will be sent primarily via email so that both the customer and webmaster will have a documented paper trail.

BGGE Web Design will upload content-appropriate stock photos to your web page until you are ready to replace them with your own images. Photo replacement charges may apply.

No. However, not all website builders and editors are equal. Some may not allow the use of 3rd party editors or they may have pre-set feature which are not editable. This may mean a slower turn-around time of your website.

BGGE Web Design with provide you with a generic slogan, mission statment or logo for your specific industry until you can furnish your own at no additional charge.

BGGE Web Design normally builds on the documentation you provide. However, we can do this process in reverse. BGGE will furnish content for your home and major pages, and submit them to you for revision. Because this may require research, BGGE charges an extra free, payable in advance. Mention this is your "request for a quote".

Because each website is different (custom), there is not a flat rate.  However, with BGGE Web Design's current promotion, you pay only $100 for the 1^st three pages of your website.  For most non-profit and informational business websites, that is all that is needed. 

Each additional page will cost from $35 to $50, dependent on the amount of content.  If you order additional pages in lots of 3 you will be given the $100 promotional rate.  For example, a 6 page website is $200 instead of $205 to $250. 

E-commerce pages are based on the number of products per page in addition to the base rate.  Refer to the question about pictures.

Currently, the $25.00 fee is waived.

BGGE Web Design does not refund on work started. A full refund will be given on a per page basis in the rare event that BGGE Web Design can not start or complete the project because of technical difficulties. Repeated revision requests does not constitute incomplete work. You may cancel your custom website within 24 hours of payment without penalty.

In general, no. There will be no extra charge for reasonable word, layout structure, and presentation changes. However, a complete rewrite or transfer of work to another hosting company constitute a new page or website, and therefore charges apply. BGGE Web Design is reasonable and may even add some freebies at it's discretion. But, reasonable has its limits.

No. BGGE Web Design is based on a pay-as-you-go system. No work will be done until payment is received in full. If your budget is limited, I suggest that you take advantage of ou "3 pages for $100" promotional and request a home page, contact us, and an guestbook page. That way you will have a fully functional web presence where customers and potential customers can contact you and give you feedback.

Newsletters are database and content driven.  Therefore the price will depend on the size of your mailing list & the amount of information to be sent.  Request a quote.

The structure and layout of your website will be mainly defined by HTML coding. Javascript and flash may be used to create pages that require more dynamic or interactive features.

A domain name is the text name corresponding to the numeric IP address of a company's computer on the Internet (i.e. http://www.yourbusinessname.com).

A subdomain name is a domain that is part of a larger domain. For example, "sales.example.com" is a subdomain of "example.com".  Often when using free hosting plan, the free domain name that is offered is actually the subdomain of the hosting company.  For example, "www.yourwebsite.hostingsite.com".